At 1000 Hills Counseling & Consulting, we meet every client for counseling online. That means that you can come to session from home, work, your car or almost any other place where you have privacy and a good internet connection. Couples can even meet for therapy online from different locations! It’s not uncommon to have one client on a rig in west Texas and his wife at home in Dallas. It isn’t just about convenience though. At 1000 Hills we do all of our counseling online because we care about helping people and we believe this is the best way we can do it.
Our team is passionate about counseling online because it makes therapy more accessible for so many people. We’ve never seen online therapy as a lesser form of therapy or a backup for when getting to the office is difficult because we know better than that. Every therapist at 1000 Hills has taken advanced training in counseling online and we’re constantly learning how to improve even more. Each of us have witnessed powerful changes in our clients’ lives and relationships through our webcams. We’re happy to answer every question and we always start with a free consultation so you can experience therapy online for yourself.
I built 1000 Hills as an online therapy practice because I saw how hard it was for moms to get to therapy and I watched marriages fall apart when couples couldn’t get to the office. I believe in offering counseling online so people can get help in a way that’s realistic for them. – Le Shepard, LPC, Owner / Therapist @ 1000 Hills Counseling and Consulting
Online Therapy FAQ
Is online therapy effective?
The number one question people ask us is if online therapy is effective. The short answer, absolutely! It isn’t for everyone or every situation but studies show that online therapy is as effective as in-person therapy for most clients. In our experience, attending counseling online is even more effective than traditional therapy for some people. That’s because they feel more relaxed in their own environment, aren’t as stressed about the logistics involved in coming to the office, and are able to attend more regularly.
Do I need anything special to do online therapy?
We use HIPAA compliant platforms that work from your computer or your phone. It is similar to Skype or Facetime but more secure and HIPAA compliant. You need to have a connection that is strong enough to stream Netflix and a webcam. Also, it isn’t required but if you use earbuds or headphones the sound will usually be much better.
Can I see an online counselor from anywhere?
Online therapy in Texas is regulated by the Health and Human Services Commission. Like most states, they have taken the stance that therapists who are licensed in Texas can only see clients who are physically located in Texas during the session. That means that you can be anywhere in the state, but you have to be in the state to engage in online counseling in Texas.
When thinking about where to log in, you’ll want to consider safety and privacy. To feel comfortable talking about the hard topics we address in online therapy, you’ll need a space where you won’t be constantly interrupted or overheard. You also need to be somewhere that you can safely talk and focus on your session. You are welcome to sit in your car if that’s the best place to get alone but we can’t do therapy while you’re driving or doing anything else that’s unsafe for video chat.
What about online couples counseling? Does that really work?
If you ask Le this question, she’ll talk your ear off for an hour. Online couples counseling works great for many couples! We practice having the same conversations as we would in an office but many people often feel more comfortable with each other because they are in their own home or an environment where they feel more at ease. Even couples who hide from the kids in a closet for an hour to focus on their relationship often see major shifts in their connection.
Is it awkward to do counseling online?
If it’s your first time to do therapy, you might find it awkward sharing so many personal details with a stranger. Most people get used to it quickly though. The same thing is true about starting therapy online. Once you start digging into the challenges that brought you to therapy, you might not even notice the virtual distance anymore.
Is this one of those online therapy subscriptions where I can text any time?
1000 Hills is different than those subscription based services. Our counselors see a limited number of clients each week so they can give you their focused attention during your appointment and provide top notch care. We believe this is the most effective approach to therapy because it gives you time to incorporate the things you’re working on in therapy in your life. We’re here when you need us but we don’t offer unlimited texts or calls between
How does online therapy benefit me?
When we do counseling online, we work on many of the same issues we would in an office using many of the same therapies. You can come to therapy at a time and place that’s convenient for you and see real change in your life. Like with all types of therapy, your end results will be influenced by where you’re starting from, how much work you put into it between sessions, and what your goals are. For most people online therapy benefits them about as much as traditional, face-to-face sessions.
Does my insurance have online therapy benefits?
Many insurances refuse to cover online therapy or couples counseling but yours might and that is changing. We do not accept any insurances but can provide you with a superbill to submit for possible reimbursement. You can learn more about our prices and our decision to forego insurance here.
Do you have a physical office?
We don’t have an office where we see clients face-to-face and we never have. Many therapists realized for the first time during the COVID pandemic that online therapy is a valid treatment option but we’ve been singing it’s praises since long before that.
What if I still have questions about getting online counseling in Texas?
We’re happy to answer! We know you may have questions about online therapy or how 1000 Hills can serve you. That’s why we start with a free consultation. We believe in this model of therapy but we know it isn’t for everyone. We want to make sure that it’s a great fit for you. If it isn’t, we’ll try to give you some referrals to in-person therapists in your area.
If you aren’t ready for a consultation. you can call 940-202-9597 or email Le directly here. We’re happy to chat.